Privacy Policy
Last updated: September 19, 2026
Kern Painting ("Kern Painting," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at kernpaintingpros.com (the "Site") or otherwise interact with us.
1. Information We Collect
We may collect the following types of information:
- Contact Information — name, phone number, email address, and mailing/service address when you request a consultation, submit a form, or chat with us.
- Project Information — details you provide about your painting project, such as service type, timeline, and property details.
- Communications — records of calls, texts, emails, and chat conversations, including messages submitted through our website chat widget.
- Usage Data — information automatically collected when you browse the Site, such as IP address, browser type, device information, pages visited, and referring URLs, typically gathered through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide estimates or consultations
- Schedule, perform, and follow up on painting services
- Communicate with you about your project, appointments, and invoices
- Improve our website, services, and customer experience
- Send you updates, promotions, or review requests (you may opt out at any time)
- Comply with legal obligations and protect our legal rights
3. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to operate core features, remember your preferences, analyze site traffic (with your consent). For details on the cookies we use and how to accept, decline, or change your choice, see our Cookie Policy. You can also control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features on the Site.
4. Sharing Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (e.g., scheduling software, customer relationship management, payment processing, and chat/communication platforms)
- Professional advisors, such as accountants or attorneys, when necessary
- Government authorities, when required by law or to protect our legal rights
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices
You may request to review, update, or delete the personal information we hold about you, or opt out of marketing communications, by contacting us using the information below.
7. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Kern Painting
Bakersfield, CA · Serving All of Kern County
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